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Discover more in our FAQ
How long does it take to process an order?
Orders are processed within 1–2 business days. Once shipped, you will receive a tracking number via email.
Do you ship internationally?
Yes, we ship worldwide. Delivery times and shipping costs depend on the destination and are calculated at checkout.
What is your return policy?
We accept returns within 14 days of delivery. Items must be unused and in their original condition. Please contact us before returning any product.
Are your surgical instruments CE certified?
Yes, our instruments comply with EU MDR regulations and are CE marked as Class I medical devices where applicable.
Are the instruments sterile?
Our instruments are supplied in sterile barrier packaging but are not sterile. They must be sterilized before use according to standard medical procedures.
What materials are used in your instruments?
Our instruments are made from high-quality medical-grade stainless steel (commonly AISI 420), ensuring durability and corrosion resistance.
Do you offer bulk or wholesale orders?
Yes, we supply bulk orders to clinics, hospitals, and distributors. Please contact us for pricing and availability.
How can I track my order?
Once your order is shipped, you will receive a tracking link via email to monitor your shipment.
Can instruments be customized (logo/branding)?
Yes, we offer customization services such as logo engraving. Please provide your design in vector format (AI, EPS, or PDF).
How can I contact Belux Surgical?
You can contact us via email at info@beluxsurgical.com or through the contact form on our website.
